2011年6月24日 星期五

2011-06-24 蒼白的正義

蒼白的正義 - Pale Justice
不管甚麼東西,都會有段故事。即使是遊戲中的字句,也會撼動人心。
這段特別讓我感覺樣象深刻,鑄造這把劍的目的只有一個:毀滅邪惡。
雖然它是把強大的武器,「蒼白的正義」卻有個相當平凡的出身。

『正義跟虛榮、虛有其表的力量相比,本來就是遜色而蒼白的。』


This sword was made with one purpose: to destroy evil. Though a powerful
weapon, Pale Justice has humble beginnings. The plain sword was crafted by a
devout worshipper of Tyr named Renold. Renold spent thirty years of his life
perfecting the metalworking techniques that allowed him to craft an almost
flawless blade. As soon as Renold had completed the unadorned weapon, he
turned it over to the church of Tyr. The priest who received it placed the
naked blade on his monastery's altar. He asked his brothers to join him in
praying to Tyr to ask their god to bless the weapon with holy power. The
brothers never touched the blade, nor did they speak of it. After ten years,
despite the fact that all of the other brothers lost faith in the blade ever
becoming enchanted, the original priest, Edan, continued his prayers in
silence. Another twenty years passed, and there was still no sign from Tyr.
Visiting priests of Helm scoffed at Edan's blind devotion to the blade. It
was then that, without warning, Edan walked up to the altar and gently
removed the dust-covered blade from the altar.

The priest of Helm asked Edan if he had finally come to his senses. Edan
replied that he had, that he had been expecting the wrong thing from Tyr the
entire time. He stated that Tyr had done his work long ago.

The priest of Helm laughed out loud at Edan's claim and asked his bodyguard
to draw his sword. The magnificent weapon in the hand of the Helmite had a
gilded guard set with pearls. Runes were etched along the blade, with a
small cluster of fine rubies set in the ricasso. The priest of Helm laughed
again and spoke. "This is truly a sword blessed by the gods. Your weapon
looks like an ordinary soldier's blade. It pales in comparison."

Edan calmly grabbed the blade by the tang and swatted at the guard's weapon.
The priest of Helm's laughter cut off quickly as he stared down at his
retainer's broken weapon. He stood there speechless as Edan set the blade
down and began to reply.

"Justice always pales in comparison to vanity and ostentatious displays of 
power." I expected Tyr to manifest his divine will in this blade with
lightning and fire. I should have remembered how the blade was given to
me... with simple charity and humility. Justice is the right of every man,
no matter how rich or poor, no matter how educated or ignorant. It should be
found as often in the fields of farmers as it is in the fields of battle."

Edan took the blade to a local weapon smith and had him put a wooden, leather
wrapped grip on it. He then gave it to a fledgling paladin and asked him to
always remember the potential for charity and kindness in the human race.


STATISTICS:

Damage: 1D8 +4, +7 vs. Evil Creatures
THAC0: +4, +7 vs. Evil Creatures
Damage Type: Slashing
Special: Immune to Cloak of Fear, Horror, Dire Charm and Symbol of
Hopelessness
Weight: 5
Speed Factor: 1
Proficiency Type: Large Sword
Type: 1-handed
Only Usable By:
Paladin




2011年6月9日 星期四

2011-06-09 Dice in Our Life

    出生到剛懂事,約莫5歲左右。 這時候很簡單,只有喜怒哀樂;看事情也很簡單,只有4個面。該哭該笑都不假修飾,最直接的反應自己的心情。



    5~20歲左右,開始感悟到七情六慾,看事情複雜得多,心思也漸多,則稜角當然少不了。


    這階段有的人比較特別,提前歷盡同年人沒有的滄桑,情感想法相當的豐富。思考的面向和感情多到快數不出來,當然跟人的摩擦也是日與俱增。



    20歲後踏入社會開始工作了,遭遇的事情多,被陷害的多、被整的多、自然心眼更多,像個刺蝟一樣。有時會無意中傷了人,雖然擁有的情感和思考多,但是卻不容易找出正確的那面。


    35歲以後,人生也過一半了, 風雨飄搖。歷盡風霜,就成這副德性了。就算有刺,也是軟的,更多的是被蹂躪之後的憔悴,還有向現實面的屈服。



    來到花甲之年,到這歲數,也只能淡定、淡泊,再怎麼爭,再怎麼要,也沒辦法帶走,圓滑了最後的一段路程。





2011年5月20日 星期五

2011-05-20 點錯餐!?領錯餐!?

    報完稅回家途中,突然興起去買了麥當勞作中餐,果然是中午特價時間,人可多的。


    等了差不多10分鐘,到我了,我操著練習百遍且熟悉的點餐台詞,點了勁辣雞腿堡餐和大薯(可)。繳完費,我的發票乖乖地躺在托盤上等著被處理,接下來就是冗長的等待啦!過了5分鐘.....過了10分鐘.....不對阿!沒道理還沒到我啊? 在我前後點餐的人一個個消失,沒關係!我有的是耐心,再過了3分鐘,終於到我了。


    其實,有位在我後面點一樣餐點的仁兄,先我一步領走餐點時,我就覺得怪怪的。果不其然,果然是領錯餐了,我饒有興致的想觀察看看他們怎麼處理,畢竟我手上沒有發票可以證明我點了甚麼。


服務員:『先生!抱歉久等了!這是你的勁辣雞腿堡餐和中薯(可)。』

我:『小姐!我點的的是大薯大可,剛剛是不是你們派錯餐了?』

服務員:『不好意思,我馬上幫您準備好。』


    櫃檯上,依次序排排站的托盤和發票,說明了流程是有被規劃的(或許),但是細部並沒有被仔細的考慮到,例如:

1.怎麼確認不會因為客人領錯餐而造成問題?

2.等待餐點的客戶手上沒有任何已付費的證明。


   不過回頭一想,這些細節是否有規劃的必要呢?如果可以靠服務人員的臨場處理解決,似乎是沒必要把流程訂到這麼細。但是遇到比較奧一點的顧客,會不會大動干戈呢?又假使是個血氣方剛事事求證據的陽光服務員呢?他要我出示點餐證明我該怎麼辦呢?


    想了許多,我認為M應該沒定這些流程細項。但是他們肯定考慮過這些問題,我猜處理準則應該是「如果有客人領錯餐,導致下位客人的餐點出錯,便直接(免費)滿足下位客人所需要的餐點。」

    因為不管怎樣,顧客還是會怪M的,錯是在M的地盤上發生,即便不是M鑄成的,在任何情況下M都有義務要負責任,這可是關係到商譽(公司營運)的阿!


    回到我現在參與的專案,僅是把簡略流程訂出來,足夠嗎?如果是可以以常識臨場處理的話,那我認為沒問題!可是目前的情況是大家都沒玩過這個,是不是不該只是定流程,而是要定詳細的流程,並考慮所有可能的不確定性、狀況及對策, 讓所有人都buy-in,這樣才會把衝突(擊)減少到最少?


    管理大師老僑曰:『SOP要視狀況來展細,並非一股腦切到最細就叫做好。』